We are a company specializing in telecommunications solutions and custom software development.
We transform your necessity in a consistent and effective solution, tailored to your company's measurements.
We create modern, agile and integral solutions with existing protocols in the IT world, always looking for new and better technologies in constant development.
We have a team of experts in software development web and mobile, and in telecommunications, focused on guarantee availability of the services and products of each of our clients.
Our solutions are designed to work perfectly on any device or operating system.
NovaIP is a Latin American company of software development and telecommunications, with extensive experience in the development and implementation of IP telephony solutions in corporate, government and official environments.
We look for, through technological innovation, create web and mobile solutions to facilitate and strengthen the communication in customer-business relationships, contributing to the effective growth of these and promoting long-term business relationships.
Our headquarters is located in Cali, Colombia. Currently we have presence in different countries of the world,including the United States, Dominican Republic, Colombia, Ecuador and Peru.
NovaMedia is a multimedia and multicola system for Contact Center with support for voice, video and chat over web and IP telephony, for multiple clients and a mobile application that operates on Android and iOS, which allows to your clients communicate with the Contact Center through internet, without generating cellular consumption.
NovaCRM was created to be the business management system that allows a closer relationship with your customers, achieving a business strategy. NovaCRM allows obtain more valuable accounts for listen better to the customer, learn to understand it, and adapt to their particular needs, in order to improve the effectiveness of each product or service.
NovaTicket allows manage, agile and effectively all support cases, track PQRS, external and internal cases,
helping to have a timely response to the needs of customer service of companies, and generating, in real time,
all the statistics of time response, number of requests, among others.
NovaSurvey is a tool adapted to measure, to collect information and generate reports and statistics
that help marketing research, data collection, recruitment, pricing studies, among others,
through surveys and questionnaires that NovaSurvey allows.
NovaDriver is a platform for the management and dispatch of vehicles,
which seeks to optimize the interaction between the dispatch center, the drivers and the users of the vehicles.
NovaPay is a platform for the creation, management and printing of redeemable bonds.
With NovaPay you have complete control of each of the stages within the life cycle of a bond.
NovaBill is an IP telephony platform, which includes an IP telephone plant adjustable tailored to each project
and a complete pins's management system to control outgoing calls,
integrated with any provider through SIP trunk, like cards prepaid.
It is our software development service,
adaptable to the needs of your company.
In our developments, using Web Responsive tech, we guarantee high quality and modernity, along with intuitive handling, that will make your requirements become an application that improves your processes.
We offer fast and modern appearance developments, allowing you to reach each of its customers and be closer to them. Developments are both Android and iOS operating systems.
NovaPBX is an IP telephony platform at the cloud, which allows the use of all the benefits of voice over IP,
for incoming or outgoing calls of the company, without the need to purchase or install an internal PBX.
One of the main benefits is to have calls between extensions without telephone charges.
NovaIVR is a platform that allows to interconnect a telephony system with the applications or databases of your company,
through IVRs or transactional audio responses. With a transactional IVR, customers can obtain statements of procedures
without having to use dedicated staff to telephone assistance.
NovaDialer is a marker with which you can, to a list of contacts, play an audio or send a personal SMS invitation to an event, conduct a survey, or confirm an appointment in an automatic and planned way, without having to resort to a group of agents responsible for the work. This system can also use it to automatically dial your databases and connect calls to answer with a PBX.
NovaDID is our telephone numbers at major cities around the world,
which allows you to receive calls from your customers no matter which country where they are, generating worldwide presence.
We are able to offer fixed-line or TollFree.
NovaSIPTrunk is an IP trunk that enables connectivity through the SIP protocol to any destination in the world, with the highest quality and safety.
We have an automatic backend system, to guarantee an operation with availability of 99.9%.
We support wholesale and retail traffic for corporate PBXs needs, corporate campaigns, telemarketing campaigns and CallCenter.
I agree to receive information from NovaIP S.A.S and I wish to update my personal information that I provide through this form. I authorize NovaIP S.A.S to use, for statistical, of data processing, commercial and information purposes with the competent authorities, to: (a) To treat and preserve in their databases the information provided by me with their corresponding updates; (b) Contact me through telephone calls or written communications sent by any means, related to the products offered by NovaIP S.A.S or promotional information related to the services inherent to their economic activity and; (c) Keep records, communications and phone calls exchanged and, in general, to stating constancy record of the messages that are sent and received.
To know our Policy of treatment and protection of personal data, click here.
Cali: +57 2 651 5199
Miami: +1 786 5080077
Lima: +51 1 705 2270
Monday to Friday
8:00 AM - 6:00 PM